A pareto diagram is a graphical technique for helping you focus on the vital few opportunities for improvement. This is great tool for forcing others to get out of the "fire fighting" mode. There may be many things going wrong but if you analyze the data (with a pareto diagram), only a few of the things are causing the majority of the pain.
A paynter chart is a graphical technique for showing the effectiveness of containment and corrective actions. It is nothing but a matrix with defect categories on the vertical axis and a time series on the horizontal axis. When actions are taken for a defect, note the action on the time series. If the action(s) worked, you should see an improvement in the numbers.
Go to my website and look at the graphical techniques template. There are templates for pareto charts and paynter charts. Put numbers in the template and see how the graphs change.
http://www.qualitymindsinc.com
Saturday, December 24, 2005
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